GTC, GTU: why are these documents essential for your business?

The general conditions of sale (GTC) and the general conditions of use (GTU) are much more than simple legal formalities. They structure your customer relationship and frame your legal obligations. A poorly written document can expose your business to significant risks, especially in the event of litigation or contractual misinterpretation. Here's why these documents need to be adapted to your business.

An indispensable legal framework

The GTC and GTU define the rules of your activity and specify the rights and obligations of each party. In particular, they cover:

• Sales and payment conditions : deadlines, payment methods, penalties in case of delay.
• Use of the service or product : restrictions, access rights, user responsibilities.
• Personal data management : collection, storage, processing and user rights.
• Guarantees and responsibility : limits of commitment, exclusions and possible remedies

A lever to secure your business

Well-written GTC and GTU make it possible to:

• Limiting your liability by clearly defining the obligations of each party.
• Anticipate disputes by setting clear rules from the start.
• Save time in negotiations by establishing a clear and balanced framework.
• Improve your image by strengthening the trust of customers and partners.

Attention to generic GTC/GTU models

The appeal of online CGV/GTU generators is strong, but these models are often inadequate. Each company has specificities that require tailor-made writing. A poorly tailored contract can:

• Forget legal obligations specific to your activity.
• Contain abusive terms that would be inapplicable in the event of a dispute.
• Expose your company to sanctions for non-compliance (especially in terms of GDPR or consumer law).

B2B vs B2C: different obligations

• In B2C (private customers) : the CGV must imperatively integrate the rules of consumer law (right of withdrawal, legal guarantees, data protection). The authorities ensure compliance with these obligations, and breaches may result in sanctions.
• In B2B (relationships between companies) : there are no strict legal obligations, but clear terms and conditions reinforce your credibility and facilitate contractual negotiations.

Tailor-made support

The GTC and GTU must be consistent with your legal notices and adapted to your business model. Personalized writing ensures their compliance and effectiveness. I can assist you in developing accurate and secure documents, in French and English, adapted to your legal and operational constraints.

Conclusion

The CGV and CGU are not simple contractual annexes, but essential tools to protect your business and structure your customer relationship. A poorly written document can weaken your position in the event of a dispute. Customized drafting guarantees optimal protection and limits legal risks.